You're sick and tired of it... seeing the words "Case opened" or "Where's my stuff?"
We get it.
We used to have that across all of our brands, well those that involve sending a physical item to end users.
Not any more though.
Just like you, our MD, Lee Cunningham got fed up with the time cost, financial cost and heavy burden of dealing with 'low-down, fake, cheating, malicious fraudsters' that order products and then see the absence of a registered delivery method as their ticket to a free product by way of a refund.
"Theft by false non delivery claim was happening to me multiple times a week about five years ago" says Lee. "I was already operating on narrow profit margins due to competition so the prospect of adding £1.10 to each item (was a little less five years ago), was simply not an option."
"I knew there must be a key to reducing non-delivery claims without paying for expensive registered delivery...
There's a key to reducing non-delivery claims without paying for expensive registered delivery...
I got to work on a system which is now known as Tracado. It's an incredibly effective deterrent that separates out fake fraudulent malicious claims made by mail thieves from genuine claims of non-delivery.
Tracado was tested heavily over a number of years and over 30,000 mail items multiple business, brands and products against a control. It is now used as standard across all applicable products.
The system is consistently successful in reducing claims of non-delivery to near nil levels for items that don't use any form of registered delivery and it works day after day, week after week, month after month, season after season and year after year.
Tracado's separates out genuine claims of non delivery by combating potential false claims from malicious cheating buyers.
It's very simple and very effective.
It's the perfect tool for sellers on marketplaces such as Amazon, Ebay, OnBuy and other e-retail channels who want to stamp out fake / malicious claims and enjoy higher profit margins on their goods.
Let's face it, the activities of the online market places are constantly sending competition higher and higher between sellers and driving prices down; it's how they get customers coming back...
Retail is struggling. If you increase the price on your listing you'll 'lose your place'; your listing will slide below the fold and off of page one; before you know it it's no longer getting the same amount of sales.
Tracado allows you to revitalise your margins by making you competitive again. You'll be so confident of Tracado's ability to delivery (quite literally!) without paying for registered services like Signed For and Special Delivery that you'll be able to be competitive again
If you're a business sending physical items to customers and you're tired of getting cases opened on Ebay, A-z claims on Amazon, PayPal resolution centre issues and credit card chargebacks... all due to fake fraud malicious mail cheats claiming non-delivery of their item...
Or if you'd simply like to switch from using Royal Mail's pricey registered delivery services we'd strongly recommend giving Tracado a try.