How Your return address Can Help Reduce NON-DELIVERY Claims

If you've ever studied the process flowchart that Royal Mail use to deal with returns of undelivered standard mail I think you'd agree that it's actually fantastic; all volumes considered, the timing and accuracy of Royal Mail returning mail due to non-delivery (incorrect address, refusal, not collected etc.) is truly outstanding.

Whilst Tracado helps to massively reduce claims of non-delivery by separating out the mail cheats, you do still genuinely want to receive back any item that is not delivered for genuine reasons.

So be certain to follow our essential guide to returns address below which reinforces the goal of the Tracado system by helping to reduce temptation as your items travel through the Royal Mail network.

• Make sure your return address is easily found on your package
  We've found placing a returns address well away from the recipient's address helps avoid any confusion of where the package ought to be heading.
  
  
• Use a label smaller than that used for the recipient's address
  At least half the size if that's possible
  
  
• Keep it simple
  Plain white and no logos
  
  
• Include the phrase "Senders address" or "Return address"
  Use one of these on line one with your return address beneath 
  
  
• Avoid including your business name / brand if possible
  Anything that might indicate what the contents might be
  Opportunist 'finger shoppers' may be tempted by your brand if it's egoic to them
  
  

Following all the above five tips is so easy to do yet will really reinforce the Tracado system. If you use or can think of anything you think I've missed then please do reach out in the comments below and let me and therefore others Tracado users know.

Remember: you want genuine returns to come back to you and most importantly you want to stop serial and opportunist mail cheats from opening non-delivery claims on your business.

Tracado is excellent at that. So now you do your part and make sure your returns labelling is spot on too!

Bfn

^lc